Users' questions

How do I contact Apple about credit card charges?

How do I contact Apple about credit card charges?

Report an unknown transaction or dispute a charge

  1. On your iPhone, open the Wallet app and tap Apple Card.
  2. Scroll down and tap the transaction that you want to report.
  3. Tap the transaction again, then tap Report an Issue.
  4. Choose the type of issue that you want to report.

How do I contact Apple about a billing issue?

Product and Services Support

  1. U.S. technical support: (800) APL–CARE (800–275–2273)
  2. See all worldwide support telephone numbers.
  3. Contact a mobile carrier.
  4. Make a reservation at an Apple Retail Store Genius Bar.
  5. Beats support: (800) 442–4000 (U.S.) or see all worldwide support telephone numbers.

What to do if Apple is charging your credit card?

If that fails, you might want to contact your credit card company and dispute the charge as fraudulent. Keep in mind, however, that companies (including Apple) often lock accounts associated with chargebacks.

When does Apple.com / Bill appear on my billing statement?

Apple.com/bill appears on your billing statement when you buy an app, music, movie, or other content from Apple. It also appears when a subscription renews and when a family member buys apps or content from Apple. To see your purchase history, go to reportaproblem.apple.com. Sign in with your Apple ID.

How to see Apple services charges on iPhone?

On your iPhone, open the Wallet app and tap Apple Card. Under Latest Transactions, tap the Apple Services transaction that you want to view. Tap the transaction again to view details. You can see the date and time the transaction was made, the status of the transaction, what was purchased, and more.

What to do if you have a charge on your iTunes account?

No one here has access to information about charges on your account but the following link has instructions, including how to contact Apple Support if the other steps don’t help: If you see ‘itunes.com/bill’ or an unfamiliar charge on your statement – Apple Support MoreLess Sep 27, 2018 2:29 PM

If that fails, you might want to contact your credit card company and dispute the charge as fraudulent. Keep in mind, however, that companies (including Apple) often lock accounts associated with chargebacks.

Do you have Apple.com bill charges on your Credi?

I have APPLE.COM/BILL charges on my credi… – Apple Community Global Nav Open MenuGlobal Nav Close Menu Apple Shopping Bag Search Support Cancel Apple Mac iPad iPhone Watch TV Music Support Shopping Bag Cancel CommunitiesGet Support Sign in Sign in Sign in corporate BrowseSearch Communities Sign in Ask a Question Browse

When do I get charges on my iTunes account?

Apple charges the card linked to your Apple ID account whenever you make a purchase in iTunes or the App Store. Apple also uses your linked card to pay for subscription services, like: or Apple Arcade. Find out which card is linked to your Apple ID account by going to Payment & Shipping from the Apple ID settings on your device.

Apple.com/bill appears on your billing statement when you buy an app, music, movie, or other content from Apple. It also appears when a subscription renews and when a family member buys apps or content from Apple. To see your purchase history, go to reportaproblem.apple.com. Sign in with your Apple ID.